If you watch the Godfather (or any mafia movie) you’ve probably heard about Omerta.
Omerta is the mafia’s code of silence and honor.
It’s basically about keeping your mouth shut.
This is a useful rule to follow in business and life as well.
Actually, it’s one of the most important things I’ve ever learnt.
You see, from time to time you’ll have to deal with problematic clients or difficult situations.
Bad clients can get pretty abusive and will say horrible things.
The knee jerk reaction is to get upset and be just as abusive.
But this is something you should NEVER do.
Never lose your temper or say anything when you’re angry.
As soon as you do that the game is over.
You can expand this code of silence into the rest of your life.
Never show emotion and play your cards as close to your chest as possible.
Keep information to yourself unless it’s advantageous to share it.
Don’t ever tell anyone about your plans or goals.
Most importantly, avoid spilling your guts or sharing your secrets with people.
You need to develop a cool, unflappable persona and keep your mouth shut no matter what.
In fact, you should act like a stone cold killer at all times.
Bottom line, never say anything when you’re angry.
It simply isn’t worth it.